HealthWave

Collaborating to Enhance Patient Access and Outcomes

At HealthWave, we collaborate closely with pharmaceutical manufacturers to ensure patients have seamless access to high-touch therapies with full compliance. Our robust infrastructure, dedicated team, and patient-first focus enable us to deliver outstanding outcomes across specialty drug programs including Limited Distribution Drugs (LDDs).

We also offer comprehensive support to ensure medication adherence.

Medication non-adherence poses a serious challenge, negatively impacting clinical outcomes and driving up healthcare costs. It can result in avoidable complications, accelerate disease progression, cause acute episodes, and increase hospital admissions. Our dedicated care team comprising pharmacists and nurses offers compassionate support to help patients adhere to their prescribed treatment plans.

Enhancing Patient Outcomes

At HealthWave, we initiate therapy quickly and efficiently to promote better patient health outcomes. Through continuous monitoring, personalized coordination, and patient education, we empower individuals to stay engaged and achieve measurable progress in their treatment journey.

With HealthWave , patients benefit from 24/7 support, including:

✔️ Customized care plans and ongoing health assessments
✔️ Expert infusion monitoring and support
✔️ Reliable, high-quality infusion supplies and equipment
✔️ Proactive management of side effects and adverse reactions
✔️ Comprehensive lab testing and clinical progress tracking
✔️ Dedicated patient advocacy and support services

Support Programs That Add Value Throughout the Care Journey

HealthWave delivers streamlined access, proactive care, and informed therapy management enhancing patient experiences and outcomes while fostering strong partnerships across the healthcare ecosystem.

Our comprehensive approach includes:

💡 Patient advocacy and financial support   helping overcome access barriers
🧠 Proactive counseling services  providing compassionate, expert guidance
📘 Comprehensive education  empowering patients, caregivers, and providers
🧬 Specialized orphan drug management  focused on rare and complex conditions
📈 Outcome-driven clinical management  emphasizing measurable results
✔️ Rigorous quality assurance  ensuring consistent excellence across services

Together, these solutions magnify the impact of your products, advancing better care and stronger collaboration.

Driving Better Outcomes and Insights

At HealthWave, we develop fully customizable programs aimed at delivering optimal patient outcomes while generating actionable insights to boost business performance. Each solution is tailored to enhance therapy access and monitor meaningful progress.

Our approach includes:

✅ Carefully designed questionnaires and outcome-based assessments
✅ Seamless integration with health plans to overcome access barriers
✅ Evidence-based tracking with real-time progress monitoring
✅ Comprehensive program implementation supported by clinical expertise
✅ Structured assessments to inform therapy decisions
✅ Support for Limited Distribution Drugs (LDDs) and REMS reporting
✅ Assistance with manufacturer support and reimbursement programs

What We Offer

Access to Limited Distribution Drugs (LDDs)
As trusted partners, we dispense and manage LDDs across multiple therapeutic areas. Our clinical expertise combined with patient support services ensures optimal treatment outcomes.

Over $1 Million in Copay Assistance Funded
We actively promote affordability through copay assistance programs. To date, our team has helped patients secure over $1 million in financial aid eliminating cost barriers to care.

Infusion Suites for Free Drug Programs
Our state-of-the-art infusion suites support free drug programs, providing essential access for uninsured and underinsured patients. Manufacturers trust our facilities for safe and effective treatment delivery.

Introducing

Our mission is to build a healthier community for all.

We address the evolving needs of our community by building systems that deliver comprehensive health services to individuals, families, and entire populations.

🌟 Impact by the Numbers

Our impact goes beyond prescriptions. Here’s why patients and partners trust us:

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Why Choose Us

Built for Outcomes. Focused on You.

We’re not just filling prescriptions  we’re filling the gap in care. Here’s why healthcare providers and patients choose our specialty pharmacy:

🚀 Fast Prior Authorizations

All prior authorizations are submitted within 24 hours to prevent treatment delays and enhance patient satisfaction.

This helps avoid treatment delays and improves patient satisfaction.

💰 Copay Assistance Experts

We’ve saved patients over $1 million in costs and are committed to finding ways to reduce the financial burden on patients while improving medication accessibility.

We help reduce financial burdens and increase access to therapy.

🤝 Contracted with IPA/Medical Groups

We are contracted with several leading IPA and medical groups.

Our partnerships ensure smooth coordination and referrals.

🧠 10+ Years of Industry Experience

With 10 years of industry experience, our seasoned team is dedicated to providing specialized care.

You can rely on our expertise for complex therapies.

✅Pharmacy benefits insurances

we take all major pharmacy benefits and we are contracted with many IPA/medical
groups

We treat patients as people, not prescriptions.

 

🔍 Physician Portal Access

Track every patient in real time  submit, monitor, and communicate all in one place through our advanced physician portal.

Submit, monitor, and communicate  all in one place.

💡 Patient-Centered Philosophy

Every decision is guided by patient outcomes.

We treat patients as people, not prescriptions.

 

Frankie Kao Director of Market Access, Specialty Pharma Company

"Healthwave has been an outstanding partner in expanding access to our limited distribution therapy. Their team understands the urgency and complexity of specialty drugs—and consistently delivers."

Samuel Pierce — VP of Patient Services, Biotech Manufacturer

"Working with Healthwave has significantly improved patient onboarding and adherence. Their copay support team goes above and beyond to remove barriers to treatment."

Ethan Reed National Accounts Manager, Pharmaceutical Company

"The transparency and reporting Healthwave provides gives us confidence that every patient is receiving the care and support they need. Their operational efficiency is unmatched."

Ryan Bennett Program Director, Specialty Drug Launch Team

"We chose Healthwave for their infusion suite access and patient-first approach. Their ability to support our free drug program has been critical in serving underinsured populations."

Why Choose Us

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Payors

At HealthWave, we recognize that your goal as a payor is to provide high-quality care while effectively managing costs. That’s why our dedicated team including expert pharmacists, clinicians, and support staff works closely with you to:

✅ Improve patient outcomes through proactive, personalized care
✅ Simplify therapy coordination and optimize delivery processes
✅ Lower healthcare costs with data-driven, results-oriented programs

By aligning around value-based care, we ensure your members receive the right treatment at the right time efficiently, affordably, and with measurable impact.

Partnering for Success Transforming Patient Outcomes with Smart, Connected Care

Empowering Smarter Decisions with Transparent, Real-Time Data

At HealthWave, we provide clear, data-driven insights and seamless reporting to enhance patient care and control costs. Our focus on transparency and collaboration empowers both payors and providers to make informed, confident decisions.
Our data-driven approach includes:
📊 Comprehensive Reporting Regular updates on medication adherence, site-of-care optimization, and cost savings.
💵 Clear Pricing & Billing Transparent, predictable billing no surprises, just clarity.
⏱️ Real-Time Access Instant visibility into claims status and financial performance.
🔗 Integrated Systems Seamless compatibility with your platforms to support efficient collaboration.

Driving Better Adherence for Measurable Outcomes.

At HealthWave, we’re dedicated to improving long-term health outcomes through consistent monitoring, collaborative coordination, and patient-centered education.
Our goal is simple: empower patients to stay engaged in their care and achieve lasting results.
Our patient-focused approach includes:
🔄 Ongoing Monitoring & Follow-Up Regular check-ins to reinforce adherence, identify challenges early, and adjust care as needed.
🤝 Collaborative Care Seamless coordination with healthcare providers to reduce barriers and ensure continuity of care.
📈 Data-Driven Results Tracking key metrics to demonstrate measurable gains in adherence, outcomes, and reduced complications.
📚 Patient Education Clear, accessible resources to help patients understand their treatment and stay committed to it.

How to Refer

At HealthWave, we streamline the referral process so you can stay focused on what matters most delivering exceptional care. Our efficient workflows, responsive support team, and commitment to clear communication ensure your patients gain timely access to the specialty pharmacy and infusion services they need.

With HealthWave, referrals are:

Smooth – Simple, intuitive processes that minimize administrative burden
Fast – Quick turnaround times that keep care on track
Reliable – A dedicated team ensuring nothing falls through the cracks

Close-up of a scientist examining samples under a microscope in a lab setting.

From Referral to Care What to Expect at Every Step with HealthWave

Partnering with HealthWave means gaining a team committed to outcome-driven, patient-centered care. Through close collaboration and streamlined processes, we deliver high-quality service so you can stay focused on what you do best: caring for your patients.

Step 1: From Approval to Action

Once we receive a referral, our team promptly verifies insurance benefits and manages prior authorization requirements keeping you informed every step of the way. We ensure a smooth, efficient process so patients can start treatment without unnecessary delays.

Step 2: Care That Feels Personal

Our clinical team develops a customized care plan for each patient focused on their unique needs. This includes personalized education, adherence support, and streamlined access to specialty medications to ensure the best possible outcomes.

Step 3: Stay Connected at Every Step

We provide regular updates on each patient’s progress including treatment milestones, adherence tracking, and any potential side effects or concerns. Our consistent communication keeps you informed and empowered to make timely, informed decisions.

Here Every Step of the Way

At HealthWave, we do more than just dispense medications. Our comprehensive patient support services are designed to reduce barriers, boost adherence, and guide patients through every step of their treatment journey.

Here’s how we support your patients:

💰 Financial Assistance
We help patients access copay programs and financial aid options to minimize out-of-pocket costs and ease the financial burden of care.

📘 Patient Education
We provide clear, compassionate education on treatment expectations, side effect management, and strategies to stay on track.

💉 Flexible Infusion Options
Patients can choose from home infusion services or conveniently located infusion centers whatever best fits their needs and lifestyle.

🚚 Reliable Medication Delivery
Timely, secure home delivery ensures patients receive their medications when and where they need them without delays.

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