How to refer

At HealthWave, we simplify the referral process so you can focus on what matters most—delivering exceptional care. Our efficient workflows, responsive support team, and commitment to clear communication ensure your patients get timely access to the specialty pharmacy and infusion services they need.

With HealthWave, referrals are smooth, fast, and reliable.

From referral to care: What to expect

Partnering with HealthWave means working with a team dedicated to outcome-driven, patient-centered care. Our commitment to collaboration and efficiency enables us to provide high-quality service so you can focus on what you do best—caring for your patients.

Step 1: Verification and authorization

Once we receive the referral, our team will promptly verify insurance benefits and coordinate prior authorization requirements, keeping you informed every step of the way.

Step 2: Personalized patient care

Our clinical team creates a tailored care plan based on each patient’s unique needs, covering education, adherence support, and access to specialty medications.

Step 3: Ongoing communication

We provide regular updates on patient progress, including treatment milestones, adherence tracking, and any potential side effects or concerns.

From start to finish, we’re here for your patients.

At HealthWave, we provide more than just prescriptions. Our comprehensive patient support services are designed to reduce barriers, improve adherence, and support every step of the treatment journey.

Here’s how we support your patients:

💰 Financial Assistance
We help patients access copay programs and other financial aid options to minimize out-of-pocket costs.
📘 Patient Education
Clear, compassionate guidance on what to expect from treatment, how to manage side effects, and ways to stay on track.
💉 Flexible Infusion Options
We offer home infusion services and access to conveniently located infusion centers to fit each patient’s needs.
🚚 Reliable Medication Delivery
Timely and secure home delivery ensures patients receive their medications without delay.

How to Refer